Privacy Policy
Learn how PromoFlux collects, uses, and safeguards your personal information.
Last updated: April 2026On this page
Introduction
PromoFlux ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered video creation platform. By accessing or using PromoFlux, you agree to the practices described in this policy. If you do not agree, please do not use our service.
Information We Collect
We collect information in the following ways to provide and improve our service:
- Account information— When you create an account, we collect your name, email address, and password. You may also provide a profile picture and display name.
- Usage data— We log information about how you interact with PromoFlux, including the projects you create, scripts you generate, and videos you export.
- Device and browser data— We automatically collect your IP address, browser type, operating system, device identifiers, and pages visited within our platform.
- Cookies and tracking— We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site traffic.
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and deliver the PromoFlux service.
- To process your video creation requests, generate scripts, and produce your content.
- To communicate with you about your account, updates, and support inquiries.
- To analyze usage patterns and improve our platform's performance and user experience.
- To detect, prevent, and address technical issues, fraud, or security threats.
- To send you marketing communications if you have opted in to receive them. You can unsubscribe at any time.
Third-Party Services
PromoFlux integrates with third-party services to provide stock footage, AI model inference, text-to-speech synthesis, payment processing, and analytics. When you use these features, your data may be shared with the respective service providers subject to their own privacy policies. We carefully vet all third-party partners and only share the minimum data necessary for the service to function. We are not responsible for the privacy practices of these external services, and we encourage you to review their policies.
Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest, access controls, regular security audits, and secure infrastructure hosting. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any potential vulnerabilities or breaches.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access— Request a copy of the personal data we hold about you.
- Correction— Request that we correct inaccurate or incomplete data.
- Deletion— Request that we delete your personal data, subject to legal retention requirements.
- Portability— Request your data in a structured, machine-readable format.
- Objection— Object to certain processing activities, including direct marketing.
To exercise any of these rights, please contact us at the email address below.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at contact@promoflux.app. We will respond to your inquiry as soon as reasonably possible.